5
3923 28th St SE, Grand Rapids, MI 49512, USA
Grand Rapids, Michigan 49512
+1 616-285-9177

Swung by here to pick up a print order I submitted online. Well they were friendly in telling me they don't have my order. "It must be at another location." Went to my car, checked the "pick up ready" order email I got, and yes, I was at the right location. Went back inside, showed them the email. "Yeah, let me check. We must have handed this order to someone else. We will reprint it for you." It would be nice to have some type of security so orders go to the right customers.

The people are amazing!! Fast and very friendly customer service. Very clean store. Would definitely come back to this location.

Shout out to Alex for his help and professionalism at this UPS store. Helped me twice this week shipping out a package and with notarizing some papers for me. Great customer service!

Went at this location to send some documents. Ralph who was at the counter was super friendly and helpful. He explained usually people send A4 size docs in UPS large size envelope(not the padded ones). Asked me if this is urgent becoz that would cost more money and gave me the cheapest option available with tracking. Will definitely go to this location in future

This is the second time I ran into this issue. i am paraplegic on crutches and have asked if someone could grab a package out of my car. The first time the customer service person was rude and said they could not help me. This most recent time I requested assistance, the agent very rudely stated that it would take awhile, even though I was the only customer there. As he went out to get the package, he said that he was the only one in the store and was not suppose to leave. He said this while I could clearly see another employee in the back room. As I was leaving the store he said under his breath but loud enough that I could hear he called me a, "pain in the ass."

Show Map

The Ups Store — Finance company in Grand Rapids

We are glad to greet you!

The Ups Store

Finance company at 3923 28th St SE, Grand Rapids, MI 49512, USA. Here you will find detailed information about The Ups Store: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 7:00 PM
  • Tuesday
    8:00 AM – 7:00 PM
  • Wednesday
    8:00 AM – 7:00 PM
  • Thursday
    8:00 AM – 7:00 PM
  • Friday
    8:00 AM – 7:00 PM
  • Saturday
    10:00 AM – 3:30 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Michigan
Address:
3923 28th St SE, Grand Rapids, MI 49512, USA.
City:
Grand Rapids
Postcode:
49512

About The Ups Store

The Ups Store is a US Finance company based in Grand Rapids, Michigan. The Ups Store is located at 3923 28th St SE, Grand Rapids, MI 49512, USA.


Please contact with The Ups Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Ups Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about The Ups Store

  • Abigail
    Added 2016.02.21
    Swung by here to pick up a print order I submitted online. Well they were friendly in telling me they don't have my order. "It must be at another location." Went to my car, checked the "pick up ready" order email I got, and yes, I was at the right location. Went back inside, showed them the email. "Yeah, let me check. We must have handed this order to someone else. We will reprint it for you." It would be nice to have some type of security so orders go to the right customers.
  • Sydney
    Added 2015.09.12
    The people are amazing!! Fast and very friendly customer service. Very clean store. Would definitely come back to this location.
  • Lauren
    Added 2015.06.01
    Shout out to Alex for his help and professionalism at this UPS store. Helped me twice this week shipping out a package and with notarizing some papers for me. Great customer service!
  • Trinity
    Added 2014.03.02
    Went at this location to send some documents. Ralph who was at the counter was super friendly and helpful. He explained usually people send A4 size docs in UPS large size envelope(not the padded ones). Asked me if this is urgent becoz that would cost more money and gave me the cheapest option available with tracking. Will definitely go to this location in future
  • Jennifer
    Added 2013.11.08
    This is the second time I ran into this issue. i am paraplegic on crutches and have asked if someone could grab a package out of my car. The first time the customer service person was rude and said they could not help me. This most recent time I requested assistance, the agent very rudely stated that it would take awhile, even though I was the only customer there. As he went out to get the package, he said that he was the only one in the store and was not suppose to leave. He said this while I could clearly see another employee in the back room. As I was leaving the store he said under his breath but loud enough that I could hear he called me a, "pain in the ass."
Leave your own review about The Ups Store:
Add a review

Find Finance company in Grand Rapids

Home Repair Services Of Kent County
Finance company in Michigan
1 review
1100 Division Ave S, Grand Rapids, MI 49507, USA.
Rivertown Finance Llc
Finance company in Michigan
1 review
5088 Corporate Exchange Blvd SE #340, Grand Rapids, MI 49512, USA.
1st Choice Financial Services Llc
Finance company in Michigan
904 36th St SE c, Grand Rapids, MI 49508, USA.
Argi Financial Group
Finance company in Michigan
607 Cascade W Pkwy SE, Grand Rapids, MI 49546, USA.
Baird Financial Advisors Grand Rapids Office
Finance company in Michigan
333 Bridge St NW #1000, Grand Rapids, MI 49504, USA.
Capital Alliance Financial Llc
Finance company in Michigan
4095 Embassy Dr SE, Grand Rapids, MI 49546, USA.