Most stuck up store owners I've ever interacted with. Every experience in this place leaves me extremely disappointed. IF YOU BUY CRAFT BEER HERE, CHECK THE BOTTLE DATE!!! I found five year old pale ales in four packs for $20, albeit an expensive brand of craft beer, this shouldn't still be on the shelves at that price and that age - 6% beer is not for aging, especially not a pale ale.
And check your stock! This is a terrible business if you're not aware of what you have on your shelves. If your regular clientele doesn't buy craft beer, maybe you should size that selection down, or at least carry less beer that could go bad easily, or, I don't know, maybe check your products for what's been sitting there for five years? I shouldn't have to do your stocking for you by checking bottling dates, if I had no clue what I was getting, bought that old skunky 4 pack for $20, and brought it home, I'd be more than upset with the place that sold me beer that should've been gotten rid of a couple years prior.
I've tried engaging them in conversation about craft beer asking questions about their stock, but instead of actually talking to me, they either brush me off and move to the next customer or they get super rude about it . "We were the first store in Kentwood offering craft beer more than thirty years ago in the mid 90s..." - that's cool and all, but totally unrelated to my current visit to your store in 2017. Give your customers genuine interactions and maybe one star reviews like mine wouldn't happen.
I called in to ask if something was in stock and then the phone was silent and I heard a click. I thought the call disconnected so I said "Hello?" in the most normal friendly voice.. I could hear the lady say in the background "I said just a moment! Which means just a moment!" She was SO rude! I work in customer service and this individual shouldn't! You have lost my business because of her. I called at 7:32pm on 12/21/2015 (tonight)
Great selection of beer, wine and liquor. If they don't have it, no one does. Fast and friendly service.
Great prices!! Very helpful in making selections!
Love this place!!!!!
B B Liquor Store is a US Liquor Store based in Grand Rapids, Michigan. B B Liquor Store is located at 2440 28th St SE, Grand Rapids, MI 49512, USA.
Please contact with B B Liquor Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find B B Liquor Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Liquor Store in Grand Rapids