Champion just installed two (very large) windows in our home 01/03/17. The windows are decent except for the fact that only one side of the double hung window has a screen.
We got all new windows installed in our home. We had a wonderful experience working with Champion. They were very professional, and our windows look and function great! We had nothing less than a phenomenal experience with this company!
The two did an amazing job, and were very friendly people to deal with. Great job guys. You and the company will get my recommendations!
As any customer I was skeptical reading some of the reviews. I decided to go with them for the quality and warranty. I made a good decision. Will and his co worker arrived right on time, and got to work. Very methodical and precise process installation of our windows. I could tell Will takes a lot of pride in his work, and enjoys his job. That means a lot to me and most other home owners when choosing a company to provide a service.
I just got off the phone with the Service Manager Mike, he seemed like he couldn't care less about my dissatisfaction. He basically insinuated that I was a liar because there was no way he could have forgotten to mention that they don't paint the trim. The least they could have done was install primed trim to make it easier to paint, they haven't even offered to come back out and correct the situation and installed the pre-primed trim. Now I have to fill in all of their mistakes and even go back though the trim and casing and nail the pieces that are already started to pull away from my wall before painting. They also chipped the existing wall paint, when I told him that Mike said "well weren't you going to do a bunch of painting anyway?" No Mike, I wasn't planning to re-paint the dining room that was just painted last year. Their customer service is terrible and their product is sub-par.
I contacted two people at Champion about this 01/03/17, their only suggestion has been that it is up to the homeowner to paint/fill/repair the trim and that they only offer primed or natural trim. We weren't even offered the primed version during the install the installers just chose natural trim. I wouldn't have had Champion install these windows if I had known that it would have given me another project to do.
On a somewhat comical note, being a carpenter for 15+ years, I never have been scared of the sound of a sawzall in my life, until it was being used on my home by someone else, lol. I then knew I had nothing to worry about.
My real issue is that they installed natural oak trim. When speaking to champion I told them specifically that I didn't care what style trim we had, it ONLY had to be white to match the rest of the trim in our house. Not only is the trim not white but one of the pieces is cracked, there are some pretty large gaps in the trim, and one of the pieces is already starting to pull away from the wall.
Just save yourself the time and hassle and go through Wallside Windows. We had a very positive experience with them in our first house. And they offer a lot more options for sills and casing/trim.
Champion Windows And Home Exteriors Of Grand Rapids is a US Roofing Contractor based in Grand Rapids, Michigan. Champion Windows And Home Exteriors Of Grand Rapids is located at 4717 Broadmoor Ave SE, Grand Rapids, MI 49512, USA.
Please contact with Champion Windows And Home Exteriors Of Grand Rapids using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Champion Windows And Home Exteriors Of Grand Rapids opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Roofing Contractor in Grand Rapids