I got a great first impression over the phone which got even better in person once we arrived. The shop is located in a quaint neighborhood with easy parking and easy access to the entrance. I realized I had forgotten my leash on the ground at home after I helped her into my truck, so they were polite enough to loan me one to bring my senior citizen beagle in for service.
They're a very talented, professional shop and hope they will groom and nail trim Beary White again.....
They did a great job! My sheltie had not been groomed in a long time. When I picked her up she looked like a new dog and was happy! Great price and costumer service! We will be going back!
I have two Fur babies that have anxiety issues so the last groomer who done my cats, had did such a crappy job also only did some of what they were supposed to do yet charged me full price! I found this place on the internet as I was researching other groomers, This one had the best reviews of all the ones I had read.When I called the young lady on the phone was way more then helpful and very understanding to what I specifically needed done.They also was able to get me in on the day I wanted and time I asked for. When I got there the girls were so friendly and also again very helpful. My cats turned out great and I am so pleased with the work they both done to my Lyndsey and Lexus I have already told so many of my friends about the place and recommended this company. I will be coming back ALL the time from now on!! I just want you ladies to Know that all you had to do to the cats yesterday you done amazing and Lyndsey and Lexus as well as my fiance and I Thank You So Much!
The young lady that was working up front immediately brought her to a table and started on the nail clipping. She was friendly, personable, and attentive; I felt welcome and at ease which is hard to find within any retail establishment these days. I was in and out in under 10 minutes and will most certainly be back with my dog and cat for future grooming as I know my girls will be well taken care of by the friendly folks at Cats Vs. Dogs.
I found them by google and liked their reviews, so I called to setup an appointment for my little lady to have her nails clipped. I was very surprised to find out that no appointment was necessary, and I was welcome to bring her in whenever it was convenient for me.
and the extra $10 is enough.
By the way, they have a lovely resident cat that I greatly enjoyed interacting with. Anytime a business has a resident cat / dog, I always get the feeling that I'm dealing with my kind of people; people that enjoy sharing the wonderful journey of life with a furry friend at their side. 5 stars to you ladies and keep up the great work!
They were so understanding that my dog had a terrible poop accident at the shop.
They have always performed a reasonably good job on my dog's grooming but be advised: ask for a time estimate as the grooming times vary significantly AND they are reluctant to maintain your dog for any period of time following the actual grooming event. As a specific example, I dropped by dog off for grooming and 3 hours later, they were still not complete with the work. This was for an 18 pound dog that receives intermittent, at-home grooming. Anyways, I would recommend them with reservation about the time-just get the estimate up front and make your needs known!
I have a 17 year old Beagle that I've had since the age of 16 and she is very important to me. She needed a nail clipping that was overdue and I decided that I didn't want to traumatize her by taking her to the vet for such a simple task, which brought me to Cats Vs Dogs in Eastown GR.
Cats Vs Dogs Pet Grooming Salon And Boutique is a US Store based in Grand Rapids, Michigan. Cats Vs Dogs Pet Grooming Salon And Boutique is located at 36 Grand Ave NE, Grand Rapids, MI 49503, USA.
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