Their app and website ALWAYS has issues on updating your latest charges that posted the night before but yet no trouble on the amount owed. I check my account daily after 9a which should be over an hour of their info updating and at least a couple times a month the app/website does NOT show my latest charges as to how my CC limit is where its at. This is extremely frustrating as I want to catch fraud charges immediately versus having to wait all the flippen time for this large company to get their SH** together. I have more reliability on the other banks I use on loans. Giving them til the end of the year to figure it out or i'm gladly moving to a credit union.
I don't understand why the phone just rings and rings and rings and rings with no voice mail at a bank.
Called twice and no answer both times!
What is the point of this place having a phone number? Trying to set up a mortgage appointment so I don't need to waste time driving here.
Fifth Third Bank is a US Bank based in Grand Rapids, Michigan. Fifth Third Bank is located at 1850 East Paris Ave SE, Grand Rapids, MI 49546, USA.
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