Very knowledgeable staff. Great curated tea selection. They care more about a happy customer than a big sale. I'm so sad they're closing down.
I just had a problem with trying to exchange a gift. No exchanges without receipt. The customer service rep said...you are lucky your sister bought you something. Wow. That is poor customer service.
Absolutely wonderful, lovely staff and the tea is great. Everyone always complains about the price but they have beautifully blended teas that are worth the price, and if you make them correctly they can last year's.
Great dining! Reminds you of a traditional Paris bistro.
I love their tea - my favorite is the maharajah chai oolong. It is a little pricey for tea, but it's fresh lose leaf tea, it tastes amazing. Plus a canister of it lasts a long time, so overall it's not quite as expensive as it seems initially. This kind specifically can help if you have stomach problems too. The staff has always been helpful when I've been there too.
Teavana is a US Cafe based in Grand Rapids, Michigan. Teavana is located at 3195 28th St SE D113, Grand Rapids, MI 49512, USA.
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