tl;dr version - I recommend never ordering online or hope they get your order right.
I've had Five Guys at other locations, mainly in the Chicago area. A decent burger for the price.
Great burgers! A real steal for its price. Tastes delicious. Fries look like they are made from real potatoes and there are free peanuts. Highly recommended
The food is great and the service is friendly! Fries taste homemade and a regular portion can easily be split between two people. Would recommend the banana shake.
Regular fries is large! Savage package. Got my heart since the peanut is served for free. The hotdog and burger is not bad.
Outstanding service. The gentleman working the register was extremely courteous and helpful with my order. He was ready for me as soon as I walked in the door and greeted me with a smile. From there the wait for my burger took a little bit longer than expected, but it was worth the wait.
I placed an online order more than a month ago. I came in to pick up and the guy at the front counter let the people in the back know I was there so they could start the fries and shake. Nobody else responded back. The person up front then went to take more orders and on his break. I was in a rush at the time, hence ordering online, and had to leave after waiting 20 minutes and watching at least of dozen orders fulfilled. I called the store later that night. They said that my order was ready and waiting for me to show up. I said it was too late. Management said they would reimburse me. It's now been a day shy of five weeks and nothing from Five Guys.
Five Guys is a US Meal Takeaway based in Grand Rapids, Michigan. Five Guys is located at 3561 28th St SE, Grand Rapids, MI 49512, USA.
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