I have always had a good experience at any Apple store I've gone too. However, the store in Woodland has never given that same experience. I wish there was another one close by I could go too, but there isn't. The workers are rude and passive aggressive. I wish I could say good things about this store, but I just can't. The only decent thing is the store setup is one of a kind, but once again the service is trash.
Always make sure you have a backup REGARDLESS of issue. The technicians know their stuff and know the best way to get your problem fixed.
Outstanding customer service every time.
Checked in to see a technician. Sat until I received a text message that it was my turn and to tell a technician I'm here. They told me I was next. Watched 5 people go before me. So I asked what's going on. They told me I'm next. Just watched 3 more people go ahead of me. I would've left by now but I live an hour away. Worst service ever!
I have never not had a good experience here. They take good care of their customers and they dang well should at the cost of apple products. I love them. I use them every day. Keep training good employees.
Arg. Super long wait. Why are we making appointments if you are making us wait an hour or more? Get a better frickin system. You didn’t even tell me when I checked in that you were an hour behind even though you knew. Super disrespectful to your customers. I ended up leaving without being helped because the wait was so long and I felt mega disrespected.
Allot yourself some time for your appointment. Due to the high volume of people, wait times can definitely be a wait if you don't have an appointment. There’s a method in the madness and despite all wearing the same shirt, half of them aren’t technicians and can’t troubleshoot your phone! So be patient! One of the few places that actually cares about helping you.
Apple Woodland is a US Electronics Store based in Grand Rapids, Michigan. Apple Woodland is located at 3195 28th St SE, Grand Rapids, MI 49512, USA.
Please contact with Apple Woodland using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Apple Woodland opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Grand Rapids