Inside and out, it is so clean and polished.
I have a 9-year-old Prius, hadn't ever really had it detailed - and now it looks SO GOOD!!
One of the better car washes on the north side of Grand Rapids. They take the time to rinse your exterior before you go through the wash and then towel dry when finished. Usually not too bad of a line. Prices are reasonable as well. The detail center does a good job, and has a few different packages available. Everything from a quick clean of the mats and windows to a full on deep clean package.
I used to pay $30 for an exterior wash and interior clean. I was always happy with the value for the buck, so I was saddened when I learned the 30$ service I used to order now costs $50.
Quick and easy to get to. Very nice people. Did a great job on detailing my vehicle.
Objectively, they do a great job, even if it does cost $20 more than it used to previously.
Terrible experience. $60K Ford raptor and they didn't hardly touch the wheel wells. Mud caked in obvious parts of wheels well. Truck bed not even touched. Floor mates looked terrible. I pointed it out to one guy that worked there to say this is unacceptable and another younger kid working with him attempted to ask me if I was seriously worried about dirty wheel wells. I almost came unglued but ignored him. To add insult to it all, they left my Ford Raptor running in the parking lot for unknown hours before I came back for it. They called me at 1100am to say it was done. I came back at 630pm. I am pretty sure it was left running the ENTIRE TIME. Whole thing started on a bad foot. They called ME attempting to schedule me in 2 weeks before this. They said they were offering %10 discount for returning customers. I asked if they still give the military discount of %10 and could also apply this %20. The girl on the phone had to check with someone to make sure then came back to assure me I could. I took advantage of this about two weeks later and sure enough some woman "office manager" tried to tell me %10 only and fought me about it but gave in after I explained what happened and threatened to cancel my second appointment. Then she told me for "future reference" they don't give military discounts and I told her that is interesting since I have got it the previous years. As far as I'm concerned I'm owed 2 free REAL details, an apology, and gas money for leaving my 6.2L engine run for unknown hours. Even then it's unlikely I would ever return let alone recommend the place.
But in reality, it's worth the price even at $50. You get an exterior wash and dry, and they spend half an hour vacuuming, washing and otherwise detailing the interior of your car. As long as your car is reasonably maintained, you'll struggle to see the difference between this $50 detail and a much more expensive one.
I highly recommend this service.
Update: one date later, John (I believe he is the owner) has since remedied the situation favorably by having the truck go back through. He fixed the problem areas and did much of the work himself. He then gave me a book of washes. He was very professional about the whole incident. Most of the employees, at least the summer staff, are young and learning. Exercise patience with them and just let John know if you have a legitimate issue. I imagine these types of issues are as frustrating if not more so being the employer. He told me he would conduct a training meeting with the staff to mitigate some recent issues.
Millennium Auto Wash Detail is a US Car Wash based in Grand Rapids, Michigan. Millennium Auto Wash Detail is located at 2658 Alpine Ave NW, Grand Rapids, MI 49544, USA.
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