Maybe because I had an easy problem-sinus infection, but in and out quickly. Professional and efficient. Could not get into my physician, and this was a better experience.
Awesome place! So clean and the nursing staff is very nice and ready to help!! I would highly recommend this urgent care!!!
The place adds a facility fee to the cost of your doctor visit. Doubled my copay for the same service. It's rent for the space you use for your visit. Customer service was unhelpful and misleading, called it a Medicare requirement for a hospital-owned building. In my experience for ten years, Spectrum and St Mary's never did this. And customer service TELLS you what is required in an un-welcoming tone. Totally different experience with Spectrum and St Mary's. I recommend avoiding Metro Health whenever possible.
Brought in my 10 month old for a cough. We were taken back right away and the staff was eager to care for her. They were thorough, kind and addressed all of my concerns. We were there for a total of 20 minutes and I couldn’t be more pleased! Special thanks to Scott, NP and Rachel, RN for working us up so quickly and kindly!
The best urgent care I have been to. Very quick and staff was really nice. I would recommend!
Metro Health Urgent Care is a US Health facility based in Grand Rapids, Michigan. Metro Health Urgent Care is located at 4055 Cascade Rd SE, Grand Rapids, MI 49546, USA.
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