Very unsatified. I had ordered a ring 2 weeks ahead of time for a gift. The manager had told me that it wouldn’t take more than a week for the ring to come in. So, they wrote down my name and number to call when it came in. Just over a week later I still hadn’t heard a thing. I went into the store to see the status on the ring. The manager then told me it was never order.... what?! I was then told they would overnight ship it in from another store.. I then called 3 days later to come get the ring. The manager still said they hadn’t recieved it. I was beyond frustrated. Later that night, I got a call saying they had it and that they would work out a deal with me when I came to get the ring. I went to pick it up and no one would help me. Once I spoke up, I expressed My frustration with the whole situation seeing the gift was already past due.. they still weren’t going to make any accommodations. They were going to make me pay full price when they messed up. I left with nothing and took my business to a different more understanding Pandora..
Pandora Jewelry is a US Jewelry Store based in Grand Rapids, Michigan. Pandora Jewelry is located at Woodland Mall, 3195 28th St SE D-112, Grand Rapids, MI 49512, USA.
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