Rebecca the front desk manager was awesome very accommodating rooms were clean breakfast was great shuttle services right on time
I was going to give this place two starts only because the jetted stub was nice, but just read below.
Unless all the other hotels around are booked and you can't find someone's basement to sleep in do NOT pay money to stay here. We stayed in the Queen suite with the jetted tub and it was not at all worth the money. It's so outdated paint is chipping in multiple rooms and it wouldn't be so bad if they actually kept it clean! The bathroom literally had spots on the floor and hair in the shower on the shower wall and floor, yuck. Then just when we had enough and we're going to call the front desk to complain we discover the phone doesn't work, neither does anything plugged up or any electrical socks on the wall that shares the air conditioner. At this point I'm sure we're in an episode of criminal minds and someone's coming to get us.
The first room they gave me had 40 lilttle black and red bugs in it all over the room they moved to a room across from the first one. The next room when I woke up in the morning there were black and red bugs all over the bed call the front desk and ask them for a refund they said that they couldn't get me one and that it's just that time of the year for these bugs this hotel was deplorable I would not recommend that anyone stays there until they get there bugs under control remind you I was in the jacuzzi suite the most expensive room they had.
I've stayed many times and have never had a bad stay. Their breakfast is one of the better ones you can get from a hotel for free.
Room was very clean but kind of small. Bed was very comfortable. Enjoyed my stay aside from something in the soap in the shower made my legs break out
I took a star away because the knob for the hot water in the jetted tub was broken so we had to play a game of jack in the box to see when the hot water would turn on and off. Lastly if you like to have the air on in the room with the jetted tub, too bad because the air conditioner in that room was so old it could've been blowing air for Jesus and the disciples. Just go somewhere else and save your money. They gave us 50.00 off the bill for this terrible experience so if you think it's worth, may the odds be ever in your favor :/.
Baymont Inn Suites Grand Rapids Airport is a US Lodging based in Grand Rapids, Michigan. Baymont Inn Suites Grand Rapids Airport is located at 2873 Kraft Ave SE, Grand Rapids, MI 49512, USA.
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