I admit that my time at the hotel was limited. But it was a very pleasant experience. I only interacted with one hotel employee, the one who checked me in at the front desk, but she was extremely friendly and helpful and made me feel welcome and at ease. The location of the hotel is right off the Beltline, easy to access and a good spot to stay to enjoy all the surrounding areas Grand Rapids has to offer. The room was very tidy and efficiently designed with nothing out of place. There isn't anything too special about the view, but the balcony was a nice touch nonetheless.
Centrally located on the Beltline, this is one of the newer additions to the GR area hotels. A perfect overnight stay for any one of the colleges nearby (5 right in the area). Meets the Hilton standard. Side note, right across the parking lot is a MI chain restaurant, focused on bringing out some of the best beers available in the state. A great new addition.
Very nice hotel, very impressed. As soon as we walked in, we were aware of the newness and cleanliness of the front lobby. Very modern and upscale. The front desk staff were extremely friendly and welcoming. Walking to our rooms, the cleaning staff welcomed us as well, very friendly staff throughout hotel. The rooms were extremely modern and very clean. Nice patio with chairs, so if you can get a room with a patio, I would recommend that as well. Although we did not use the pool, we walked over and noticed how clean and welcoming it looked and noticed no chlorine odor, as some hotel pools have. Very nice workout room as well. Nice sitting area in the lobby with a lot of room and a bar with t.v. which was also a nice touch. There is also a huge selection of shopping and food 1 mile south of hotel, nice area. We will definitely stay here upon future visits. Only suggestion I would say is that it would be nice to have a small continental breakfast for guests, rather than only 1 option of 12.00 breakfast, but again that is only a personal preference. Definitely would recommend this as a place to stay.
Was such a nice hotel. Staff was really nice and attentive. Beds were so comfy we didn't want to leave. Left feeling relaxed. I would definitely stay a thousand times more again.
No wake up call. I called the desk twice at night. No answer. Finally got them to accept my wake up. I tried doing it automated wakeup too. The recording said it could not accept a call. In the morning, no call was placed. I travel every week and waking up on time is essential. I woke up late for an important business meeting. The place is new and nice but the desk service is poor.
Hilton Garden Inn Grand Rapids East is a US Lodging based in Grand Rapids, Michigan. Hilton Garden Inn Grand Rapids East is located at 2321 E Beltline Ave SE, Grand Rapids, MI 49546, USA.
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