Very nice, clean hotel. Staff was very great. Restaurant was great. Only thing I would have wanted was a bigger room. Wasn't much room. I wouldn't want to be stuck in the room with kids. No where for them to sit on the floor and play. Had to sit on the beds. Had 2 queen size beds but was like sleeping on a double. But slept well.
Rooms are tired and the staff is rude. The pictures look nice. The entrance is beautiful. The outside looks great. But the rooms are warn, dark and tired. When I tried to checkout and get a refund it was denied. Checking in they just seemed like I was bothering them. Very disappointing.
Great location! Convenient, walk-able access to museums (the Gerald Ford and the GR Public Museum are just across the street) and just a quick walk to the city center. Staff was courteous and efficient. The room was not spacious, but it was comfortable. If the street noise is too much for you, they have white noise machines available to help drown it out.
The lobby is very warm and inviting. The lobby bar is inviting and the staff welcoming. They have a good selection of wines and local craft beers - even on tap. The restaurant, unfortunately, is only so-so... It's almost like a different establishment. The staff are distant (over worked?) and the menu and food prep is lacking. That said, the bar food - beer-cheese dip & pretzels are great! As are the sliders!
I stayed one night and had dinner in the restaurant. The staff was very friendly and the room was clean and comfortable. Loved the free parking. The only thing was the weird lighting situation in the room; when you walk in the door and flip the switch, the bathroom lights turned on. Food at the restaurant was tasty, and our server was super quick and friendly. Location was also great, I walked to the Intersection from here for a concert, took about 10-15 minutes.
Holiday Inn Grand Rapids Downtown is a US Lodging based in Grand Rapids, Michigan. Holiday Inn Grand Rapids Downtown is located at 310 Pearl St NW, Grand Rapids, MI 49504, USA.
Please contact with Holiday Inn Grand Rapids Downtown using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Holiday Inn Grand Rapids Downtown opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Grand Rapids