Friendly delivery crew :)
Didn't try to upsale a mattress I didn't need.
I was skeptical when I noticed this place had 5 stars with over 20 reviews. My husband and I figured we might as well give it a shot and we're so glad we did. The staff was friendly and helpful without being pushy. I will certainly recommend this place to anyone looking to buy a new mattress.
Let me spend time on each of the potential mattresses.
True to the previous reviews:
I am very pleased with my mattress. I have had mine for 10 years and still no sagging or problems at all. I just went back to purchase another mattress set a family members. I like the Englander brand. It's hands down the best mattress I have ever purchased!
We have been here a couple times for mattresses for our family. They are honest, don't pressure you, and have great service.
TL;DR This is how customer service should be!
Kevin is the greatest. He helped us pick out our dream bed and delivered it with no problems. The whole thing was smooth and you can't beat their prices! Thanks guys!
Love the mattress!
No pressure sales, honest, cheerful, light hearted, shared stories, felt more like a friend than salesperson.
Kept me up to date on when my mattress would be arriving.
Mattress Store is a US Lodging based in Grand Rapids, Michigan. Mattress Store is located at 2733 28th St SE, Grand Rapids, MI 49512, USA.
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