Good price for a set of tires. Good sales.
When I did finally get my tires (a week later) they were very apologetic, expedited my service, and waved a $50 service I ended up needing.
Always pleased with the service and price at Discount Tire. Recently went in on a week night during the November tire rush and it was extremely busy. The guys did an excellent job getting everyone through the line including a difficult customer. After an expected wait time, I was out the door even after closing time. Great experience and tires!
Prayed before going to get my tires. Wow, what a mighty GOD we serve! Jeff, got me in and out within 35 minutes with great customer service. Aint GOD AWESOME? HE sent me to the right place at the right time. Thanks Jeff and GOD bless.
I would recommend this store, but not during the busy season if you can avoid it.
Poor service tech's. Rank amateurs. Not one of the four new tires was inflated to spec. Each was 5-7lbs low. Had to drive back when my sensors didn't update to spec. No way was anyone ASE tire and rubber certified. Sales gave me back cash for the trouble. Oh yea, when they finished, they parked my truck in the farthest spot away from the waiting room. The truck with handicapped plates.
I made a mistake and got tires right after the first snowfall, which made it incredibly busy. I never got a call saying my tires were ready, and I didn't want to wait more than 20 minutes on hold to call them.
i have been dealing with this company for over 20 years. bought a newer car over 1 year ago. it had new tires on it. i had to replace one of them about 3 months ago. one tire just got a nail in it... nail that couldn't be fixed. service guy told me all the tires were showing wear and should be replaced. Really?? Told them only one. they had to order it. called to set up time to go in. it took them over 15 minutes to answer. called to see if i could come early day of apt. they never answered the phone. i went early .. they had a line, phones ringing without being answered only 2 people at the desk. Bathroom out of soap. get more help and answer the phones.!! until now, i thought this was the best place. not happy i was told i need all new tires. as i sit here.... they are giving everyone breaks on the cost of tires...i have been here 20 years.... they would not give me one.
Discount Tire Store Grand Rapids Mi is a US Car Repair based in Grand Rapids, Michigan. Discount Tire Store Grand Rapids Mi is located at 2649 28th St SE, Grand Rapids, MI 49512, USA.
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